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General Terms and Conditions of Sale and Delivery  

Scope:

The following General Terms and Conditions shall apply exclusively to the business relationships between Narayana Verlag and the Customer in their version applicable at the date of the order.

1. Prices:

All prices include the statutory VAT. All prices are subject to change without notice; changes and errors are reserved. Prices shall apply which are in effect on the date of the order.

2. Contract:

The contract shall come into effect when we deliver the goods in performance of the order. The declarations of intent bringing about the conclusion of the contract shall be stored by us and transferred to you upon demand by e-mail.

3. Rescission:

Instructions on Rescission for Consumers

(1) Right of Rescission

You can rescind your agreement to the contract within a period of 14 days in text form (e.g. by letter, fax, e-mail) without specifying any reasons or - if the goods are transferred to you prior to expiration of the period - by returning the goods. This period commences on receipt of this instruction in text form but not, however, before receipt of the goods by the recipient (in the case of recurring deliveries of the same type of goods, not before receipt of the first partial delivery) and also not before the performance of our information obligations pursuant to § 312c, para. 2 German Civil Code (Bürgerliches Gesetzbuch, BGB) in connection with § 1, para. 1, 2 and 4 of the Information Order to the German Civil Code (BGB-InfoVerordnung, InfoV) as well as our obligations pursuant to § 312e, para. 1, sentence 1 BGB in connection with § 3 BGB-InfoV. For observation of the rescission period, the timely dispatch of the notice of rescission or the goods shall be sufficient.

(2) The notice of rescission should be sent to:

Narayana Verlag GmbH

Blumenplatz 2

79400 Kandern / Germany

Fax: +49 (0)7626 - 974 970 9

Managing Directors: Dr. Herbert Sigwart and Dr. Katrin Sigwart

info@narayana-verlag.com

(3) Consequences of Rescission

In the case of a legally valid rescission, the performances already rendered by both parties are to be returned and, as applicable, the advantages gained (e.g. interest) are to be surrendered. If you cannot return to us the received performances in whole or in part or only in a deteriorated condition, then you must pay us, as applicable, compensation for lost value in this respect. With the transfer of goods, this shall not apply if the deterioration of the goods is caused exclusively due to inspection of the goods as would have been possible in the store, for example. You shall not have to pay any compensation for lost value for any deterioration of the goods caused by their intended use.

Goods capable of being sent by parcel post should be returned to us at our risk. You shall bear the costs of the return dispatch if the delivered goods correspond with the goods ordered and if the price of the goods to be returned does not exceed EUR 40.00 or if, with a higher price of the goods at the date of the rescission, you have not yet performed the counter-performance or made a contractually agreed part payment. Otherwise, you can return the goods free of charge. Please do not return the goods unstamped but place sufficient postage on the return parcel. Please state the mailing costs and we shall reimburse these to you. Goods which cannot be sent as a package shall be collected from you. Obligations for the reimbursement of payments must be met within 30 days. The period shall begin for you with the dispatch of your notice of rescission or the goods; for us, upon their receipt.

A rescission right shall not exist with video and audio recordings such as DVDs, CDs or cassettes insofar as the seals thereof have been broken.

4. Shipping Fees:

A list with our shipping fees you can find here.

5. Forms of Payment:

The goods can be paid for by debit (only with a German bank), cash on delivery, advance payment by wire transfer or by credit card (Visa, Eurocard/Mastercard).

Payment per invoice is only possible with first orders having a value of goods up to EUR 50.00. Should nevertheless payment per invoice be desired, Narayana Verlag's agreement thereto must be obtained in advance.

6. Seminars:

Registration and Participation Fee: Registrations can be submitted by phone or in writing by e-mail, fax, webshop order or by mail. The registration is binding. Upon rescission up to 2 weeks prior to the commencement date of the seminar, a cancellation fee of EUR 25.00 shall be charged; thereafter, the registration fee can no longer be reimbursed. Confirmation of seminar participation places shall first be made after receipt of payment.

Changes and Cancellation of Events: Narayana Verlag reserves the right to cancel announced seminars due to insufficient registrations, due to temporary unavailability of the speaker or due to force majeure. The participant shall be informed hereof as quickly as possible. Fees that have already been paid shall be reimbursed in full. Further claims are precluded except in the case that the event organiser acts with wilful intent or gross negligence.

Confidentiality & Copyright: With the written confirmation of their participation, the participants agree to keep secret and confidential all patient data discussed. The speaker's documents are protected by copyright and may not be reproduced or disseminated without the consent of the author.

7. Links:

This website contains links to external websites of third parties over whose content we have no control. Therefore, we cannot accept any liability for the content of these sites. The respective provider or operator of the website is responsible for the content of the linked pages. The linked sites were examined at the time of the linking with regard to possible violations of the law. No unlawful content was evident at the time of creation of the link. A continuous monitoring of the contents of the linked sites, however, without concrete evidence of a violation of the law, is not reasonable. Should we become aware of any violations of the law, we will remove the relevant links immediately.

8. Data Protection:

All data of the customer shall be treated confidentially. The storage and processing of the data shall occur in conformity with the statutory provisions. The data shall not be transferred for use to external third parties.

9. Reservation of Title:

The goods remain our property until payment in full has been made. Should your address change in this time period, please notify us hereof immediately.

Place of performance for delivery and payment is Kandern, Germany. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

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